

BNY is leaning on cross-selling its custody, markets and wealth services while ramping up artificial intelligence investment to power its next stage of expansion, the bank has signalled.

BNY is leaning on cross-selling its custody, markets and wealth services while ramping up artificial intelligence investment to power its next stage of expansion, the bank has signalled.
I remember when banks promised cross-selling magic; it flopped. Now they’ve bolted on AI—so it’ll flop faster and cost more.